What We Offer
Customized Management Services for Your Unique Needs
This is not a one-size-fits-all business, which is why Azalea MC stands out in the realm of association management and consulting services. We differentiate ourselves by providing personalized attention and tailored solutions that specifically address the distinctive needs of each association.
Professional Management Services
Discovering a responsible and responsive professional association management company that offers personalized boutique-style service might seem like an arduous task. However, that’s precisely what you’ll find here at Azalea MC, LLC.
Our unwavering commitment to delivering exceptional customer experiences is matched only by our fervor for enhancing services and systems designed to manage associations across East Texas.
Our approach begins with a deep understanding of the unique needs of every community we serve, allowing us to craft customized management solutions tailored specifically to them. Providing extraordinary customer care is our paramount objective and the cornerstone of our operations. Our team combines their expertise with personal guidance to enhance the value of each association and the lives of its residents.
We proudly serve communities throughout the East Texas area. Whether your association resides in Tyler, Jacksonville, Longview, or nestled deep within East Texas’ woodlands, our management team stands ready to serve you.
Management Services
The appearance of a community serves as a key indicator of the association’s overall health and vitality. We offer proactive maintenance services to ensure the safety and impeccable upkeep of common areas. This commitment not only enhances property values but also fosters a sense of pride in ownership.
We help to develop and implement comprehensive maintenance programs that enable communities to thrive and operate at peak potential. Our management services include:
- Inspect common areas and any amenities, lakes, etc.
- Review the Association for architectural and CC&R compliance
- Solicit bids for projects and services
- Process maintenance requests and monitor
- Forward routine requests to the appropriate vendor
- Nonroutine and special requests are forwarded to the Board before proceeding
- At the request of the Board, obtain up to 3 bids
- Regular updates and communications with Boards
Financial Services
Azalea MC provides comprehensive financial services to guide Developers and Homeowner Board of Directors in making sound business decisions. All of our financial services are governed by these 4 merits: accuracy, clarity, timeliness, and transparency.
The ultimate objective of proficient financial management is to establish accountability for the collection and allocation of funds in alignment with the approved budget and prevailing industry standards. We create operating budgets, which are subsequently presented to the Board of Directors for evaluation and endorsement. Furthermore, we produce and distribute financial statements that furnish the essential data for comparing real-world performance against forecasts. Our financial services include:
- Assessment Billing
- Accounts Receivable Processing
- Accounts Payable Processing
- Collections Administration
- Maintain Financial Records
- Prepare Monthly Financial Reports including:
- Balance Sheet
- Budget Comparison
- Income Statement
- Revenue and Expense Statement – actual to budget
- Statement of Cash Flows
- Check Register
- Back reconciliation
- Delinquency Reporting
- Work Order Activity
- Compliance Activity
- Prepare Annual Budget and Recommendations
- Assist with Annual Review or Audit
- Assist with Tax Preparation
Administrative Services
Azalea MC offers administrative services for homeowner and community associations, dedicated to delivering positive and predictable outcomes. Our administrative services include:
- Homeowner Account Inquiries
- Attend Board of Director Meetings
- Organize Board Meetings including Agendas and Manager’s Reports
- Board Meetings Minutes Administration if needed
- Assist Board of Directors in the performance of their duties
- Assist Board of Directors in complying with State Codes
- Prepare Year End Disclosures
- Assist with Annual Elections
- Annual Meeting Package
- Maintain Homeowner List
- Handle Association business related correspondence
- Oversee Contracted Services
- Manage Amenities
Transition Services for Established Communities
Azalea MC stands out for delivering an organized and professional transition when taking over property management responsibilities from prior management in communities. We take great pride in our reputation for being attentive to the distinctive needs and requirements of each community, ensuring a seamless and stress-free transition process.
Our transition services encompass:
- Keeping the Board well-informed.
- Effectively communicating with the membership.
- Notifying vendors, utility companies, service providers, and insurance agents.
- Reviewing records and inputting critical data into our system.
- Thoroughly reviewing contracts and service agreements.
Homeowners and Condo Association Management for New Developments
We offer a range of services tailored for newly constructed developments, including:
- Reviewing Bylaws and CC&R’s (Covenants, Conditions, and Restrictions)
- Assisting with build-out budget and assessment creation
- Aiding in the preparation of organizational meetings
- Assisting with the formation of Committees
- Assisting in the preparation of Rules and Architectural Standards
- Managing the turnover of utilities
TRANSFORMING THE COMMUNITY MANAGEMENT INDUSTRY, ONE PERSON AT A TIME
We are deeply passionate about our work, and we are genuinely grateful for the opportunities to collaborate closely, both in person and through partnerships, with a diverse range of individuals, from dedicated board members to cherished residents. Together, we strive to cultivate stronger, happier communities that we are honored to be a part of.
Exceptional and extraordinary customer care is at the core of our mission, underpinning every aspect of our operations. We take great pride in the relationships we have forged with communities across East Texas. These relationships bolster the quality and integrity of these communities while enhancing the lives of the residents and families we are privileged to serve.
We consider ourselves fortunate to have built enduring relationships with our clients, many of whom have been with us since the inception of our company. The long-term retention of our clients underscores their high level of satisfaction with our performance, our dedicated team, and our success in helping their communities shine.